Returns & Exchanges

At Nova Clothing, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for easy returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is always stress-free and straightforward.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all garment tags are attached and the packing slip is included inside.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to the outside of your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5-7 business days.